Frequently Asked Questions About Therapy at Lakeland

Clear answers before you begin.

Starting therapy often comes with practical and personal questions. We are here to make the first step feel clearer, calmer, and easier to navigate.

“I want to understand how therapy works before I book.”

It is normal to have questions before starting therapy. You may be wondering how much therapy costs, whether insurance can help, what happens in a first session, or how to know which therapist is the right fit.

At Lakeland Therapy Centre, we offer warm, evidence-based therapy in The Beaches and secure online therapy across Ontario. This FAQ page is here to help you feel more informed before reaching out.

You may be
wondering

These questions are a normal part of beginning therapy. Our goal is to help you understand your options, feel more prepared, and take the next step with less pressure.

THERAPY FAQS TORONTO

What Is This FAQ Page For?

Starting therapy often becomes easier when you know what to expect. This FAQ page brings together practical answers so you can explore your options at your own pace.

At Lakeland Therapy Centre, our team supports adults, teens, couples, kids, and families with warm, evidence-based care in The Beaches and online across Ontario.

This page can help you:
You do not need to have everything figured out before reaching out. Clear information can help you take one small, supported step forward.

THERAPY FAQS AT LAKELAND

Common Questions We Answer

Whether you are comparing services, looking into costs, or trying to understand what therapy might feel like, this page brings together the questions we hear most often before clients book. Use the topics below to find what you need, or reach out for a free 20-minute consultation if you would rather talk it through with our team.

Therapy Costs & Insurance

Learn more about session fees, receipts, insurance coverage, direct billing, and what to ask your benefits provider. You can also read our full guide on how much therapy costs in Toronto.

In-Person Therapy in The Beaches

If you are looking for support close to home, our therapy in The Beaches page explains how we support adults, teens, couples, kids, and families from our Queen St E clinic.

Online Therapy Across Ontario

If getting to an office feels difficult or you live outside Toronto, our virtual therapy across Ontario page explains how secure online sessions work.

Individual Therapy

Individual therapy can support adults who want help with anxiety, trauma, grief, burnout, relationships, life transitions, identity, or feeling more connected to themselves.

Anxiety Therapy

Anxiety therapy can help clients understand worry, panic, overthinking, avoidance, body tension, and patterns that make daily life feel harder to manage.

OCD Therapy

OCD therapy can support clients experiencing intrusive thoughts, compulsions, reassurance seeking, checking, rumination, or fear-based loops that feel difficult to interrupt.

Trauma Therapy

Trauma therapy offers support for clients carrying painful experiences, emotional overwhelm, numbness, hypervigilance, or patterns shaped by past harm.

EMDR Therapy

EMDR therapy may support clients processing distressing memories or experiences that still feel emotionally intense, stuck, or difficult to move through.

Couples Therapy

Couples therapy can help partners work through communication issues, recurring conflict, disconnection, trust concerns, intimacy challenges, or major transitions.

Teen Therapy

Teen therapy can support teens navigating anxiety, school stress, identity questions, emotional overwhelm, friendships, family stress, or changes in mood and confidence.

Family Therapy

Family therapy can help families improve communication, navigate conflict, support children or teens, and better understand patterns at home.

Stress, Burnout & Life Transitions

If you are feeling depleted, overwhelmed, or stretched too thin, therapy can help you explore stress, burnout, boundaries, and what needs to shift. You can also read our guide on anxiety vs burnout.

Not sure which topic fits best? You do not need to choose perfectly before reaching out. A free consultation can help you ask questions, explore options, and decide what kind of support feels right for you.

THERAPY AT LAKELAND | IN-PERSON & ONLINE

Evidence-Based Approaches
Used in Therapy at Lakeland

Therapy at Lakeland Therapy Centre is collaborative, tailored, and grounded in evidence-based care. Your therapist will work with you to understand what you are carrying, what kind of support you are looking for, and which approach may fit your needs.
CBT helps clients notice the connection between thoughts, emotions, and behaviours, then build practical tools for managing stress, anxiety, and everyday challenges.
ACT supports clients in making room for difficult feelings while reconnecting with their values, goals, and the kind of life they want to move toward.
EMDR can support clients working through trauma, distressing memories, or experiences that still feel emotionally intense or unresolved.
ERP is an evidence-based approach for OCD that helps clients gradually face triggers while reducing compulsions, checking, reassurance seeking, and avoidance patterns.
EFT is often used in couples and family work to help strengthen emotional connection, improve communication, and better understand repeating relationship patterns.
IFS helps clients explore different parts of themselves with curiosity and compassion, especially when they feel conflicted, protective, overwhelmed, or stuck.
Mindfulness-based strategies can help clients slow down, notice what is happening in the present moment, and respond to emotions with more steadiness.
Trauma-informed therapy recognizes how past experiences can shape the nervous system, relationships, and sense of safety, while helping clients move at a pace that feels supportive.

The right approach depends on your needs, goals, and comfort level. A free consultation can help you ask questions and learn more about what therapy at Lakeland may look like.

OUR THERAPISTS

Meet Our Therapists

Finding the right therapist is an important part of beginning therapy. Our team brings warmth, clinical training, and evidence-based care to support clients through anxiety, OCD, trauma, relationship stress, parenting challenges, teen mental health, family concerns, grief, burnout, and life transitions.

You can read therapist bios to learn more about each clinician’s approach, areas of focus, availability, and whether they offer in-person therapy, online therapy, or both.

Anka Krivokuca MSW, RSW

Psychotherapist
Founder & Clinical Director

THERAPY FAQS TORONTO

Feel Seen, Understood & More Informed

At Lakeland Therapy Centre, we know that starting therapy can bring up both emotional and practical questions. You may be wondering whether your concerns are “enough” for therapy, how to choose the right therapist, what happens in a first session, or how insurance and fees work.

Our goal is to make the process feel clear, warm, and no-pressure from the beginning. Whether you are looking for therapy in The Beaches, secure virtual therapy across Ontario, or support for anxiety, OCD, trauma, relationships, parenting, teens, or family stress, our team is here to help you understand your options.

You do not need to have everything figured out before reaching out. We can talk through your questions, explain next steps, and help you decide whether Lakeland feels like the right fit.

THERAPY FAQS | THE BEACHES & ONLINE ACROSS ONTARIO

Common Questions About Therapy at Lakeland

Therapy fees can depend on the therapist, service type, session length, and professional credentials. Before booking, our team can help you understand the fee for the therapist or service you are considering.
Many extended health benefits plans cover therapy, but each plan is different. Some plans cover Registered Psychotherapists, while others may cover Registered Social Workers, Psychologists, or specific professional designations. It is best to check your plan before booking.
Direct billing may be available depending on your insurance provider, plan, and therapist credentials. If direct billing is not available, you can usually receive a receipt to submit for reimbursement.
Session length can vary depending on the service and therapist. Individual, couples, family, child, and teen therapy may each have different session structures, which can be discussed before booking.
Your first session is a chance to share what brings you to therapy, ask questions, talk through your goals, and begin building a relationship with your therapist. You do not need to know exactly where to start.
Yes. Lakeland Therapy Centre offers a free 20-minute consultation so you can ask questions, explore fit, and learn more about which therapist or service may be right for you.
Yes. We offer in-person therapy at our Beaches clinic near Queen St E and secure online therapy for clients across Ontario.
Therapy with private practice psychotherapists, social workers, and psychologists is generally not covered by OHIP. Some clients use extended health benefits, private payment, or insurance reimbursement to help cover therapy costs.
Availability can vary by therapist. If evening or weekend therapy is important to you, we can help you explore which therapists may have appointment times that fit your schedule.
Lakeland Therapy Centre is not a crisis service. If you are in immediate danger or need urgent support, call 911, go to your nearest emergency department, or contact a local crisis line in your area.

Have other questions? Get in touch with us!

We would love to connect. You can send us a message through our contact form, email us, or give us a call, whatever feels easiest for you.

STARTING THERAPY AT LAKELAND

What You Can Expect From
Starting Therapy

Starting therapy can feel like a big step, but you do not need to have everything figured out before you reach out. At Lakeland Therapy Centre, we aim to make the process clear, supportive, and easy to understand.

Whether you are ready to book or still gathering information, we are here to help you feel more informed about your options.

Lakeland Therapy Centre

How To Get Started

Taking the first step can feel like the hardest part, but we’re here to walk alongside you from day one.

Book Online
Choose your therapist, pick a time that works for you, and book directly through our secure platform—no waiting needed.
Book Online
Choose your therapist, pick a time that works for you, and book directly through our secure platform—no waiting needed.

647-362-1823

Info@lakelandtherapycentre.ca

1897 Queen St. East. Toronto, Ont. M4L 1H3

Send Us a Message
This clinic does not provide emergency services. If you are in immediate danger or experiencing a mental health crisis, please call emergency services, go to the nearest hospital emergency room, or call a local crisis hotline immediately.